1. Introduction
This document sets out the cookie policy applicable to the official website of The Reef Hotel Casino, operated at reefcasino.com.au. It explains what cookies are, how they are used on the website, the purposes for which cookie-collected information is used, and the options available to visitors regarding cookie use.
This policy should be read in conjunction with The Reef Hotel Casino Privacy Policy, which governs the broader collection, use, storage, and disclosure of personal information by The Reef Hotel Casino in connection with its casino and hotel products and services.
2. What Are Cookies
Cookies are small data files that are sent to and stored on your computer or other device each time you request a page from the website. They are placed on your device by the web server hosting reefcasino.com.au and are retrieved by that server on subsequent visits.
Cookies do not typically identify you as an individual. They identify your browser or device and record information about your interaction with the website. Cookies cannot be used to run programs or deliver viruses to your device.
3. How The Reef Hotel Casino Uses Cookies
Cookies are used on the website to collect information about how visitors access and use the site. This may include information about pages visited, the sequence of those visits, the duration of sessions, and technical details about the device and browser used to access the site.
Information collected through cookies is used for the following purposes:
- To enable the website to function correctly and deliver pages as requested
- To maintain session continuity during a visit to the site
- To collect aggregate statistical data about website usage for the purpose of improving site performance and content
- To support the administration and security of the website
Cookies are not used to collect sensitive personal information such as financial details, government-issued identification numbers, or health information.
4. Types of Cookies Used
The Reef Hotel Casino website may use the following general categories of cookies:
- Strictly Necessary: Required for the website to operate. These cookies enable core functions such as page navigation and access to secure areas of the site. The website cannot function properly without these cookies.
- Performance and Analytics: Collect information about how visitors use the website, including which pages are visited most frequently and whether error messages are received. This information is used in aggregate form to improve how the website works.
- Functionality: Allow the website to remember choices made by visitors, such as language preferences or region settings, to provide a more consistent experience across sessions.
The Reef Hotel Casino does not currently operate a cookie consent management platform that categorises cookies in the manner required under European Union data protection frameworks. Cookie use on reefcasino.com.au is disclosed in accordance with applicable Australian privacy requirements.
5. Third-Party Cookies
The Reef Hotel Casino website may include content or functionality provided by third-party services. These third parties may set their own cookies on your device when you access pages on reefcasino.com.au. The Reef Hotel Casino does not control the cookies set by third parties and is not responsible for the content of third-party cookie or privacy policies.
Visitors who wish to understand the cookie practices of third-party services should refer directly to the relevant third-party privacy and cookie documentation.
6. Cookie Retention
Cookies may be either session cookies or persistent cookies. Session cookies are temporary and are deleted from your device when you close your browser. Persistent cookies remain on your device for a defined period or until you delete them manually.
The retention period for individual cookies depends on their type and purpose. Strictly necessary session cookies are removed at the end of each browsing session. Persistent cookies used for analytics or functionality purposes are retained for a period consistent with their operational purpose.
7. Managing and Disabling Cookies
Visitors to reefcasino.com.au may manage cookie settings through their web browser. Most browsers allow users to:
- View cookies currently stored on their device
- Delete individual cookies or all cookies stored by a specific website
- Block cookies from specific websites
- Block all third-party cookies
- Set the browser to notify the user when a cookie is being placed
Instructions for managing cookies vary by browser. Visitors should refer to the help documentation for their specific browser to understand the available options.
Disabling or deleting cookies may affect the functionality of reefcasino.com.au. Certain features of the website may not operate correctly if cookies are disabled, including session management and page navigation functions.
8. Relationship to the Privacy Policy
The collection of information through cookies on reefcasino.com.au is subject to The Reef Hotel Casino Privacy Policy. That policy sets out how personal information collected in connection with the casino and hotel products and services is handled, including rights of access, correction, and complaint.
The Privacy Policy was last updated on 30 September 2024 and is available on the official website at reefcasino.com.au.
Under the Australian Privacy Principles, individuals have the right to request access to personal information held about them and to request correction of that information. The Reef Hotel Casino will respond to such requests within 30 days.
9. Privacy Complaints
If you have a concern about how The Reef Hotel Casino handles information collected through cookies or through any other means, you may contact the Privacy Officer directly:
Privacy Officer
The Reef Hotel Casino
PO Box 7320
Cairns QLD 4870
Australia
Email: [email protected]
Phone: 07 4030 8888
If you are not satisfied with the response provided by The Reef Hotel Casino, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC):
Office of the Australian Information Commissioner
Phone: 1300 363 992
Website: oaic.gov.au
10. Updates to This Policy
This cookie policy may be updated from time to time to reflect changes in website functionality, applicable law, or operational practice. The current version of this policy is available at reefcasino.com.au. Continued use of the website following any update constitutes acceptance of the revised policy.
11. Contact
For general enquiries regarding The Reef Hotel Casino, including enquiries about this cookie policy, visitors may contact:
35-41 Wharf Street
Cairns City QLD 4870
Australia
Phone: +61 7 4030 8888
Email: [email protected]
Website: reefcasino.com.au